How 10Tier Marketing handles personal data.

This policy explains what information we collect through our website and marketing services, how we use it, and how you can contact us about your rights.

1. Who we are

The data controller is 10Tier Marketing LTD, registered in England & Wales. For privacy questions, email [email protected].

2. What we collect

When you contact us, request a quote or use our website, we may collect your name, email address, phone number, company name, website URL, message content, and basic technical information such as browser type, device information, pages viewed and referral source.

3. How we use information

To respond to enquiries and provide quotes.
To deliver agreed marketing services such as SEO, content writing, guest posting, PPC, social media and web design.
To manage client communication, reporting and billing.
To improve website performance, security and user experience.

4. Lawful basis

We process data where necessary for contract performance, legitimate interests, consent where required, and legal obligations such as accounting and tax records.

5. Third-party processors

We may use website hosting, analytics, email, CRM, payment, advertising and project-management providers. We only share personal data where needed to operate our website or deliver services.

6. Retention

Website enquiries are usually retained for up to 24 months from last interaction. Client account, billing and project records may be retained for up to 7 years where required for legal, tax or accounting reasons.

7. Your rights

Under UK GDPR you may have rights to access, rectify, erase, restrict or object to processing, request portability, withdraw consent and complain to the Information Commissioner's Office.

8. Contact

10Tier Marketing LTD
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
[email protected]